Privacy Policy
As of February 2026 — Pursuant to GDPR and DSG
1. Data Controller
The data controller within the meaning of the General Data Protection Regulation (GDPR) is:
BYTENETICS Web & IT-Solutions e.U.Patrick Wagner
Gutshofweg 1
4310 Mauthausen, Austria
E-Mail: office@bytenetics.at
Phone: +43 677 990 17 917
2. Data We Collect
Contact form: When you use our contact form, we collect your first name, last name, email address, optionally phone number, subject and your message.
Server logs: When you visit our website, the web server automatically saves log data (IP address, date/time, requested URL, browser information, HTTP status code). This data is used solely to ensure operation and troubleshoot errors.
Cookies: We use technically necessary cookies for the operation of the website. With your consent, we also use analytics cookies (Google Analytics). You can manage your cookie preferences at any time via the cookie settings in the footer.
3. Purpose of Data Processing
Data submitted via the contact form is used exclusively to process and respond to your enquiry. The legal basis is Art. 6(1)(b) GDPR (processing necessary for the performance of a contract or pre-contractual measures).
Server logs are processed on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure operation of the website).
4. Data Retention
Contact enquiries are deleted after full processing, unless statutory retention obligations apply. Tax-relevant data is retained for 7 years in accordance with Austrian commercial law.
Server logs are automatically deleted after a maximum of 30 days.
5. Disclosure to Third Parties
Your data is not sold or shared for advertising purposes. The following service providers process data on our behalf:
- Vercel Inc. (Hosting, USA) — Our website is hosted on the Vercel platform. Vercel is certified under the EU-US Data Privacy Framework. Privacy policy: vercel.com/legal/privacy-policy
- Resend Inc. (Email delivery, USA) — For sending contact form notifications. Privacy policy: resend.com/legal/privacy-policy
6. Your Rights as a Data Subject
You have the following rights under the GDPR:
- Access (Art. 15 GDPR): What data we hold about you
- Rectification (Art. 16 GDPR): Correction of inaccurate data
- Erasure (Art. 17 GDPR): "Right to be forgotten"
- Restriction (Art. 18 GDPR): Restriction of processing
- Data portability (Art. 20 GDPR)
- Objection (Art. 21 GDPR): Right to object to processing
To exercise your rights, please contact us by email at: office@bytenetics.at
7. Right to Lodge a Complaint
You have the right to lodge a complaint with the Austrian Data Protection Authority (DSB):
Austrian Data Protection AuthorityBarichgasse 40–42
1030 Wien
Website: www.dsb.gv.at
8. Data Protection Contact
For questions about data protection, please contact us at: office@bytenetics.at